When we receive your order, we will send a confirmation to your e-mail. Therefore, it is important that you enter the correct e-mail address when ordering. We recommend that you save that email to facilitate any customer service contact you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
There are three payment methods at cozy2wear.com :
- I will collect on delivery
- Credit/debit cards – Visa, Master Card, Dina, American Express.
- By payment to the company’s account
After you choose this method of ordering, you will receive information for payment to the company’s account. In the event that payment is not received 24 hours after submitting your order, COZY STUDIO may automatically cancel your order and notify you accordingly.
Pay Pal account – only for foreign buyers
You can pay for your order using your PayPal account:
- Select the desired product/s
- Access the cart to continue the purchase process
- Enter data
- For the payment method, select the PayPal option and confirm the payment.
- The system will redirect you to the PayPal platform: enter your username and password and access your account.
- After successful payment, you will receive an order confirmation by email.
Payment by PayPal is regulated by Article 32. The Law on foreign exchange operations (“Official Gazette of RS”, no. 62/2006, 31/2011, 119/2012 and 139/2014) in paragraph 2 and 3 stipulates the following:
“Residents can carry out payment transactions with foreign countries and through the issuer of electronic money – for payment and collection based on the electronic purchase and sale of goods and services.” Residents – natural persons can make payments abroad through a payment institution and a public postal operator that provides payment services, in accordance with the law regulating payment services.
Funds of residents, which are kept at a foreign electronic money institution for the purpose of payment, i.e. collection based on the electronic purchase and sale of goods and services, are not considered a deposit within the meaning of Article 27, paragraph 2. This law.”
Payment via PayPal can only be made by non-residents of the Republic of Serbia. Residents of the Republic of Serbia are not allowed by law to pay via PayPal. In case of non-compliance with the rules, the buyer bears criminal and material responsibility.
By confirming the order, by clicking on the CONFIRM button, you agree to the terms of the Payment method.
If you are not able to pay by any of the above methods, please contact us at email@example.com, or by phone +381606788558, for any additional information.